✓ Support Ticket Received

Dear {{ $customer['name'] }},

Thank you for contacting AFINET support. We have received your support ticket and our team will review it shortly.

Ticket Details

Ticket Number: {{ $ticket['ticket_number'] }}
Subject: {{ $ticket['subject'] }}
Type: {{ ucfirst($ticket['type']) }}
Priority: {{ ucfirst($ticket['priority']) }}
Status: {{ ucfirst($ticket['status']) }}
Created: {{ \Carbon\Carbon::parse($ticket['created_at'])->format('F j, Y g:i A') }}

Your Message:

{{ $ticket['description'] }}

What Happens Next?

  • Our support team will review your ticket within 24 hours
  • You will receive updates via email as we work on your issue
  • You can track your ticket status in the customer portal
  • For urgent matters, please call us directly

Need to add more information?
Reply to this email or log in to your customer portal to add comments to your ticket.

Thank you for choosing AFINET. We're here to help!