@extends('emails.layout') @section('title', 'Support Ticket Received') @section('header_subtitle', 'Support') @section('content')

Support Ticket Received ✓

Hi {{ $customer['name'] }}, we've received your request and our team will review it shortly.

{{-- Ticket details --}}
Ticket #{{ $ticket['ticket_number'] }}
Subject{{ $ticket['subject'] }}
Type{{ ucfirst($ticket['type']) }}
Priority {{ ucfirst($ticket['priority']) }}
Status{{ ucfirst($ticket['status']) }}
Created{{ \Carbon\Carbon::parse($ticket['created_at'])->format('d M Y, g:i A') }}
{{-- Message --}}

Your message

{{ $ticket['description'] }}
{{-- Next steps --}}

What happens next?

✓  Our team will review your ticket within 24 hours

✓  You'll receive email updates as we work on your issue

✓  Track your ticket status in the customer portal

✓  For urgent matters, call us directly on +263 242 304101

Need to add more information? Reply to this email or log in to your portal to add comments.

@endsection